Delivery
Our aim is to despatch all orders placed within 48 hours, subject to availability. Orders received over the weekend and bank holidays are processed the next working day.
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UK
(including Scottish Highlands and Islands, Isle of Man, Northern Island, Channel Islands)
Standard Delivery ~ Free ~ 2-5 working days
Next Working Day Delivery ~ £8.55 ~ (order Mon - Fri by 10am)
Services used for deliveries are mainly Royal Mail, however for some orders Evri, DPD or UPS.
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Rest of the World
(calculated at checkout based on country, size and weight of parcel)
International Tracked and Signed ~ approximately £13-£35 ~ 7-11 working days
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Duties & Taxes
When shipping internationally, goods may incur duties and taxes imposed by the destination country’s customs.
Duties are taxes on cross-border goods, aimed at generating government revenue and protecting local industries, while taxes (like VAT or GST) are sales taxes on purchased products, including imports.
Our prices do not include these charges, and all international orders ship on a Delivery Duties Unpaid (DDU) basis, meaning that any applicable duties, taxes, or handling fees are the customer’s responsibility.
You may be required to pay these fees to release your shipment from customs. For details on specific charges, we recommend consulting your local customs office, as Solway Blankets cannot accept liability for these fees, handling charges, or any customs-related delays.
Note that some countries, like the US, have a “de minimus” value, exempting low-value shipments from duties and taxes.